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General conditions


This contractual document will govern the contracting of products and services with Càmping Pedraforca SL. .

The acceptance of this document implies that the USER:

-He has read, understands and understands what is presented here.

-He is a person with sufficient capacity to hire.

-Assume all the obligations set out here.

-These conditions will have an indefinite period of validity and will be applicable to all contracts made through the website

Càmping Pedraforca SL informs that the company is responsible and knows the current legislation of the countries to which it offers its services and reserves the right to unilaterally modify the conditions, without this affecting the goods or promotions that were contracted prior to the modification.

Identity of the contracting parties

On the one hand, the provider of the services contracted by the USER is, from now on, CAMPING PEDRAFORCA SL -, with registered office in Crta. B400 km 13.5, Saldes – Barcelona, ​​CIF B60434511 and with customer service phone +34 938 258 044.

And on the other hand, the USER is responsible for the veracity of the personal data provided to CAMPING PEDRAFORCA SL.

Object of the contract

The purpose of this contract is to regulate the contractual relationship between CAMPING PEDRAFORCA SL and the USER at the time the latter accepts, during the online hiring process, the rental of properties for temporary accommodation.

The contractual relationship of accommodation reservation entails the rental of the chosen property, for a limited time, in exchange for a price determined and publicly displayed through the website. The extra services must be contracted at the time of making the reservation.


Except for a particular written stipulation, placing an order will mean acceptance by the USER of these legal conditions. No stipulation made by the USER may differ from those expressly accepted in advance and in writing.

The reservation is personal and non-transferable and is considered valid once you have received confirmation from the campsite. On the day of arrival, all people staying at the campsite must present a current and original identity document at the reception.

Being a family campsite, to come in groups, they must have the express authorization of the reception. Customers who do not come as a family unit (or equivalent) must expressly indicate this at the time of making the reservation request. If customers traveling in groups have not been notified correctly, CAMPING PEDRAFORCA SL reserves the right to cancel the reservation and refuse admission.

The required deposit and cancellation conditions are communicated in detail in the pre-booking

Having paid the amount requested in the pre-booking and/or confirming in writing, the customer explicitly accepts the conformity of the booking conditions as well as the general conditions and internal rules of the campsite, both available on the website of the campsite.

If the customer requests in writing to modify his reservation, the campsite, subject to availability, will try to accommodate this request. Only the changes that CAMPING PEDRAFORCA SL has confirmed as prescribed will be valid.

A specific accommodation number is not reserved, nor accommodation together or next to each other. Your location will be indicated upon your arrival. Obviously, if you have any preference you can communicate it in writing, and we will take your request into account. We cannot guarantee or confirm any request, but rest assured that we will try to accommodate as much as possible.

The campsite cannot guarantee shade on the plot, nor can it guarantee a floor with grass or that is separated by bushes. The sizes of the different types of plot are approximate average values ​​and are in no way binding.

The occupation may not exceed, in any case, the number of people admitted in the accommodation model or type of plot. For safety and insurance reasons, it is totally forbidden to exceed the number of occupants provided for the type of accommodation booked. A baby or child counts as a person in its entirety.

The camper will be able to obtain authorization to introduce, under his responsibility, relatives and/or friends, always for a limited time and previously indicated, when they have deposited the document proving their identity and the payment of the price established per visit. The visitor will be obliged to comply with the rules of this Internal Regime Regulation. All Visits not announced at reception will be billed to the visited family.

One vehicle is allowed per accommodation included in the price. All additional vehicles must be registered and must park in the parking lot.


1. All stays must have a prior reservation with payment and sign, along with the first and last name, ID, phone and email of the person making the reservation, and the first and last names of the companions.

2. The rest of the payment (including tourist tax) plus the deposit, will be made between 3 and 7 days before, depending on the season, by credit card.

3. Customers will receive an e-mail with a link to check-in and perform all the steps described above and they will be informed of the time at which they will be able to access their plot or accommodation and how.

Cancellation conditions:

1. Cancellations with +12 days, the down payment will be returned or we will keep the amount for another stay (1 year).

2. Cancellations between 12 and 7 days, 80% of the deposit will be returned or we will keep 100% for another stay (1 year).

3. Cancellations less than 7 days or during the stay will not entitle you to any type of refund.

4. NON-REFUNDABLE FEE: It will not entitle you to any type of refund

Right of withdrawal:

Cancellations and/or modifications must be reported in writing to the email address In order for them to be effective, the Reception will have to confirm them by email. In the email you must indicate the reason for the cancellation and the IBAN number of your account to return the corresponding amount according to the cancellation conditions established. In the case of modification of accommodation dates, the applicable price will be the one in force at the time of modification.

Arrival after the reserved day and time and/or early departure does not entitle you to any discount or refund.

Arrival at the accommodation and/or plot:

-Plots: Check-in and check-out times are at 12pm. Upon request and subject to availability, there may be the possibility of late check-out until 4pm.

-Pets are welcome at the campsite, maximum two, and have a supplement of €8/night and animals. They must always be tied up and girls can be left alone.

-Bungalows: Check-in time is at 3pm. and departure at 10am. If you want to arrive earlier, you can use all our facilities while you wait and if the bungalow is available, you can enter later. On the day of departure, you must vacate the accommodation at the indicated time, but you can also stay and enjoy the facilities if you wish until 4pm. In the low season, there may be more flexibility, but you can only request a late check-out on the same day of departure and receive confirmation at the campsite reception itself.

-You must bring bed linen, towels and kitchen towels. There is the option of renting sheets, towels, highchairs and cots, which must be requested when making the reservation or during online check-in.

You can consult the complete inventory of each accommodation on our website.


If during the rental period there is a breakdown in the installations or electrical devices, you must notify Reception immediately to solve this incident as soon as possible. In case of force majeure (damage caused by water, fire, etc.) the reserved accommodation will be replaced by another with the same characteristics.

You can send your complaints in writing to the address:


Ctra B400 pk13.5 08697 SALES

Tel. 938 258044


The prices applicable to each accommodation are those published on the web. Prices may change daily until a reservation is made.

Every payment made entails the issuance of an invoice in the name of the registered USER or of the company name that he/she has informed at the time of making the reservation. This invoice will be delivered to the USER at the end of the rental and payment of all contracted services.

For any information about the reservation, the USER can contact the customer service number at +34 938 258 044 or by email at


It expressly authorizes the person responsible for the treatment and its related companies to use the images for advertising and promotional purposes, the images in which it appears may be adapted, transformed and/or modified and subsequently edited in printed or online media. It also authorizes the company so that the name and surnames of the transferor can also be edited in printed publications and/or in the media.


In accordance with that established by REGULATION (EU) 2016/679, of April 27, 2016 of the European Parliament and of the Council regarding the Protection of natural persons with regard to the processing of their personal data and Organic Law 3 /2018, of December 5, Protection of Personal Data and guarantee of digital rights, we inform you that your data is incorporated in the register of processing activities, of the owner CAMPING PEDRAFORCA, SL, which is duly registered in the register of 'processing activities, in order to carry out commercial, administrative, accounting and fiscal management. Legitimation: Legitimate interest of the responsible. Recipients: Data transfers are planned to: Tax Administration, Financial Entities. You have the right to access, rectify and delete the data,


These conditions will be governed or interpreted in accordance with Spanish legislation in what is not expressly established. CAMPINGPEDRAFORCA SL and the USER agree to submit any dispute that may arise from the provision of products or services subject to these Conditions in the courts and tribunals closest to SALDES.

In the event that the USER is domiciled outside of Spain, CAMPING PEDRAFORCA SL and the USER expressly waive any other forum, subjecting themselves to the Spanish jurisdiction established in the previous paragraph

Càmping Pedraforca SL.   CIF:B60434511   R.M.Barcelona. T26657 F29 Secc.Gral H.105405
Nº REG KCC-000125   KCC-000181   HUTCC-039814